Introduction
Welcome to Pro Clean! These Terms and Conditions govern the use of our website and services. By accessing or using our website and services, you agree to comply with these terms. Please read these terms carefully before using our services.
Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms and Conditions, as well as any additional terms that may apply to specific areas of the site. If you do not agree to these terms, you should not use our services.
Services Provided
Pro Clean provides professional commercial cleaning services. By using our services, you agree to provide accurate information and cooperate with our team to ensure optimal service delivery. We reserve the right to refuse service to any customer at our discretion.
Customer Responsibilities
As a customer, you agree to:
- Provide accurate, complete, and up-to-date information for service requests
- Ensure that access to the property is provided at the agreed time
- Ensure that the cleaning area is clear of any hazards or obstructions
- Comply with all applicable local laws and regulations when using our services
Pricing and Payment
Our services are billed based on the terms agreed upon during booking. Payments are due according to the terms outlined during booking, and Pro Clean reserves the right to modify pricing at any time. All payment methods are subject to verification.
Cancellation and Refunds
Customers may cancel services with at least 24 hours notice. Cancellations made with less than 24 hours notice may incur a cancellation fee. We offer refunds for canceled services according to our refund policy.
Limitation of Liability
Pro Clean is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. We are not responsible for any loss of data, property damage, or injury during the provision of our services.
Indemnification
You agree to indemnify, defend, and hold harmless Pro Clean, its affiliates, employees, and agents from any claims, damages, or expenses arising from your use of our services, including any violation of these terms.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Pro Clean or its licensors and is protected by copyright laws. You may not use, modify, or distribute any content without the express permission of Pro Clean.
Changes to Terms and Conditions
We may update or revise these Terms and Conditions from time to time. All changes will be posted on this page, and the revised terms will become effective immediately upon posting. We encourage you to review these terms periodically for any updates.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at hello@procleancorp.com.au or call us at 1300 494 983.